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16 Re: Ok, so heres my log! (please help) on Wed Dec 02, 2009 9:57 pm

DragonMaster Jay


Site Owner
Site Owner
That file was infected after all (atapi.sys). As I suspected.

Now, please try to update to Service Pack 3 and tell me the results.

To uninstall ComboFix

  • Click the Start button. Click Run. For Vista: type in Run in the Start search, and click on Run in the results pane.
  • In the field, type in ComboFix /u



(Note: Make sure there's a space between the word ComboFix and the forward-slash.)

  • Then, press Enter, or click OK.
  • This will uninstall ComboFix, delete its folders and files, hides System files and folders, and resets System Restore.


..........................................................
DragonMaster Jay
Administrative Director SecuraGeek Association
Advanced Malware Analysts Group Owner


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17 Re: Ok, so heres my log! (please help) on Thu Dec 03, 2009 12:48 am

bluva


Member
Member
i don't know. when i follow the steps the program wants to scan the computer again rather than uninstall. is there another way? And is this the only software i should remove because i have a couple lol. And ill try and update sp3

18 Re: Ok, so heres my log! (please help) on Thu Dec 03, 2009 1:05 am

DragonMaster Jay


Site Owner
Site Owner
Ok. Just delete the ComboFix icon, please.

Let me know if you get Service Pack 3 updated, please.

==

Please read the following information that I have provided, which will help you prevent malicious software in the future. Please keep in mind, malware is a continuous danger on the Internet. It is highly important to stay safe while browsing, to prevent re-infection.

Software recommendations

Firewall

  • Tallemu Online Armor: the free version is just as good as the premium. I have linked you to the free version.
  • Comodo Firewall: the free version is just as good as the premium. I have linked you to the free version. The optional security suite enhances the firewall by 40% increase. If you would like to install the suite that includes antivirus, then remove your old antivirus first.
  • PC Tools Firewall Plus: free and excellent firewall.


AntiSpyware

  • SpywareBlaster
    SpywareBlaster is a program that prevents spyware from installing on your computer. A tutorial on using SpywareBlaster may be found here.
  • Spybot - Search & Destroy.
    Spybot - Search & Destroy is a spyware and adware removal program. It also has realtime protection, TeaTimer to help safeguard your computer against spyware. (The link for Spybot - Search & Destroy contains a tutorial that will help you download, install, and begin using Spybot).


NOTE: Please keep ALL of these programs up-to-date and run them whenever you suspect a problem to prevent malware problems.

Resident Protection help
A number of programs have resident protection and it is a good idea to run the resident protection of one of each type of program to maintain protection. However, it is important to run only one resident program of each type since they can conflict and become less effective. That means only one antivirus, firewall, and scanning anti-spyware program at a time. Passive protectors such as SpywareBlaster can be run with any of them.

Rogue programs help
There are a lot of rogue programs out there that want to scare you into giving them your money and some malware actually claims to be security programs. If you get a popup for a security program that you did not install yourself, do NOT click on it and ask for help immediately. It is very important to run an antivirus and firewall, but you can't always rely on reviews and ads for information. Ask in a security forum that you trust if you are not sure. If you are unsure and looking for anti-spyware programs, you can find out if it is a rogue here:
http://www.spywarewarrior.com/rogue_anti-spyware.htm

Securing your computer

  • Windows Updates - It is very important to make sure that both Internet Explorer and Windows are kept current with the latest critical security patches from Microsoft. To do this just start Internet Explorer and select Tools > Windows Update, and follow the online instructions from there.
  • hpHosts file replaces your current HOSTS file with one containing well known ad sites and other bad sites. This prevents your computer from connecting to those sites by redirecting them to 127.0.0.1, which is your local computer's loopback address, meaning it will be difficult to infect your computer in the future.


Please consider using an alternate browser
Mozilla's Firefox browser is a very good alternative. In addition to being generally more secure than Internet Explorer, it has a very good built-in popup blocker and add-ons, like NoScript, can make it even more secure. Opera is another good option.

If you are interested:

  • Firefox may be downloaded from here: http://www.getfirefox.com
  • Opera is available here: http://www.opera.com/download/


Please leave feedback for The Ultimate Geek TaskForce! by going here


..........................................................
DragonMaster Jay
Administrative Director SecuraGeek Association
Advanced Malware Analysts Group Owner


Kaspersky E-Store Kaspersky Anti-Virus 2012: Click Here

Contribute/donate to our site

19 Re: Ok, so heres my log! (please help) on Thu Dec 03, 2009 6:38 pm

bluva


Member
Member
ok so i had a couple items that needed critical update, including
Microsoft .NET Framework 3.5 Service Pack 1 and .NET Framework 3.5 Family Update for .NET versions 2.0 through 3.5 (KB951847) x86

I deleted ComboFix
Can i delete GetSystemInfo_BLUVA_bluva!_2009_12_01_23_43_52,SecurityCheck,
HijackThis?

20 Re: Ok, so heres my log! (please help) on Thu Dec 03, 2009 7:21 pm

DragonMaster Jay


Site Owner
Site Owner
Yes, you can delete those.

Did you try to update those items via Windows Update?


..........................................................
DragonMaster Jay
Administrative Director SecuraGeek Association
Advanced Malware Analysts Group Owner


Kaspersky E-Store Kaspersky Anti-Virus 2012: Click Here

Contribute/donate to our site

21 Re: Ok, so heres my log! (please help) on Thu Dec 03, 2009 8:03 pm

bluva


Member
Member
yup. some internet security updates and other things were updated. Window update tool is on now. i will keep it on.

another problem, i have ccleaner and i use it to the registry function. should i not mess with it?
a lot of junk has to be clean. i don't want to delete them and get a virus again lol.
http://i47.tinypic.com/mt9l50.jpg

22 Re: Ok, so heres my log! (please help) on Thu Dec 03, 2009 11:33 pm

DragonMaster Jay


Site Owner
Site Owner
I do not recommend the use of Registry cleaners and optimizers. They do damage to systems that is unpredictable. The errors there are not important errors, and can be safely ignored.


..........................................................
DragonMaster Jay
Administrative Director SecuraGeek Association
Advanced Malware Analysts Group Owner


Kaspersky E-Store Kaspersky Anti-Virus 2012: Click Here

Contribute/donate to our site

23 Re: Ok, so heres my log! (please help) on Fri Dec 04, 2009 4:02 pm

bluva


Member
Member
Okay! Thank you so much for your time. If any other problems occur I will come here for help. Also, I will recomend you and this site to anyone who is having malware problems. Again thank you.

24 Re: Ok, so heres my log! (please help) on Fri Dec 04, 2009 7:13 pm

DragonMaster Jay


Site Owner
Site Owner
You're welcome, and thank you.


..........................................................
DragonMaster Jay
Administrative Director SecuraGeek Association
Advanced Malware Analysts Group Owner


Kaspersky E-Store Kaspersky Anti-Virus 2012: Click Here

Contribute/donate to our site

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