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181sad Re: Rootkit? HELP PLEASE MUCH APPRECIATED on Sat Mar 13, 2010 9:24 am

LFc4


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"CPU usage will be high when Windows loads. But, after a little bit of time it was fine, then there is no performance issue now."

Ok sounds very good^^.

Yes I install the windows updates normally when the pop-up appears. Also the update settings are set to check for updates every day at a certain time.

Also I am yet to install the updates as you instructed.

Thank you very much.

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182sad Re: Rootkit? HELP PLEASE MUCH APPRECIATED on Sat Mar 13, 2010 12:36 pm

LFc4


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I've just realised since the restore the host file that Installed isn't there anymore.

Should I install it again?

Thanks

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183sad Re: Rootkit? HELP PLEASE MUCH APPRECIATED on Sat Mar 13, 2010 2:09 pm

Not yet.

There was a Windows Update that you installed that caused the CPU to hit high all the time. Now after doing the System Restore, the computer is not doing that anymore.

Do you ever use Windows Movie Maker or Microsoft Office Excel?



Last edited by DragonMaster Jay on Sat Mar 13, 2010 2:13 pm; edited 1 time in total


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184sad Re: Rootkit? HELP PLEASE MUCH APPRECIATED on Sat Mar 13, 2010 2:11 pm

LFc4


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Ok thanks for that.

So I wont install the windows updates and the host file just to be clear.

Thanks

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185sad Re: Rootkit? HELP PLEASE MUCH APPRECIATED on Sat Mar 13, 2010 2:14 pm

Right.

Do you use Windows Movie Maker or Microsoft Office Excel?


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186sad Re: Rootkit? HELP PLEASE MUCH APPRECIATED on Sat Mar 13, 2010 3:53 pm

LFc4


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I use Microsoft Office Excel but not Windows Movie Maker

Thanks

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187sad Re: Rootkit? HELP PLEASE MUCH APPRECIATED on Sat Mar 13, 2010 9:30 pm

Ok. Here is what to try...
install only these updates (look for the code in the Update list)

KB978380 << Update for Microsoft Office
KB978382 << Security Update for Microsoft Excel

Let me know how that goes, please.


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DragonMaster Jay
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188sad Re: Rootkit? HELP PLEASE MUCH APPRECIATED on Sun Mar 14, 2010 8:28 am

LFc4


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Hello

After installing the following updates and restarting the system:

KB978380 << Update for Microsoft Office
KB978382 << Security Update for Microsoft Excel

The CPU was high for about 5 minutes and after the CPU wasn't as high, it is more like 5,10,15% with only internet explorer running.

Thanks

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189sad Re: Rootkit? HELP PLEASE MUCH APPRECIATED on Sun Mar 14, 2010 3:10 pm

Good. Smile


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DragonMaster Jay
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190sad Re: Rootkit? HELP PLEASE MUCH APPRECIATED on Sun Mar 14, 2010 4:53 pm

LFc4


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Hello

thanks for the good news.

What should i do about the other 5 updates?

Thank you very much

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191sad Re: Rootkit? HELP PLEASE MUCH APPRECIATED on Sun Mar 14, 2010 11:00 pm

Don't do them, or hide them.


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DragonMaster Jay
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192sad Re: Rootkit? HELP PLEASE MUCH APPRECIATED on Mon Mar 15, 2010 12:43 pm

LFc4


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Hello,

Yesterday I told you my computer had 5 updates left but today when I turned on the computer it had two updates which were for Windows defender and Microsoft security essentials and after about 30 minutes it installed the security essentials update and the windows defender update after about 5 minutes and I know there installed because it states that in the update history. Surprised

Nothing happening to the CPU yet and will not hopefully. Smile Neutral

Thanks

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193sad Re: Rootkit? HELP PLEASE MUCH APPRECIATED on Mon Mar 15, 2010 3:40 pm

Alright.


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DragonMaster Jay
Owner/Administrator/Operator Cheetah-Fast Services
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194sad Re: Rootkit? HELP PLEASE MUCH APPRECIATED on Tue Mar 16, 2010 4:17 pm

LFc4


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Hello,

My computer now just seem generally slow because it takes time to start up and shut down is there any particular reason to that ?

Thanks

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195sad Re: Rootkit? HELP PLEASE MUCH APPRECIATED on Tue Mar 16, 2010 4:23 pm

Never is for Windows. One day it will be fine, the next day it will be slow. Just practice safe surfing and you will be fine.


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DragonMaster Jay
Owner/Administrator/Operator Cheetah-Fast Services
Advanced Malware Analysts Group Owner


Kaspersky E-Store Kaspersky Anti-Virus 2012: Click Here
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