i have it and can't get rid of it. can anyone help me please

Hello. We need to do some diagnostics to get started.

1. Please download Rooter and Save it to your desktop

• Double click it to start the tool.
  
• Click Scan.
  
• Eventually, a Notepad file containing the report will open, also found at C:\Rooter.txt. Post that log in your next reply.

2. Download LockSearch to your desktop

• A window will pop up, Press 2 and then Enter. A scan will start, let it run uninterrupted. It should only take a few minutes.
  
• A log will appear when it is finished, it will also be saved in the same location as LockSearch, which should be on your desktop. Post the contents of the log in your reply
  

3. Please download CKScanner by askey127 from here
Save it to your desktop.

• Doubleclick CKScanner.exe and click Search For Files.
  
• After a very short time, when the cursor hourglass disappears, click Save List To File.
  
• A message box will verify that the file is saved.
  
• Double-click the CKFiles.txt icon on your desktop and copy/paste the contents in your next reply.

4. Please download Cheetah-Anti-Rogue, and save to your Desktop.

• Double-click on Cheetah-Anti-Rogue.zip, and extract the file to your Desktop.
  
• Double-click on Cheetah-Anti-Rogue.cmd to start.
  
• It will finish quickly and launch a log.
  
• Post the contents of it in your next reply.

5. I request the following logs to be posted in your next reply, please:
-Rooter
-LockSearch
-CKScanner
-Cheetah

Thanks.

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