i need help removing this infection.

i ran dds:

DDS (Ver_09-12-01.01) - NTFSx86
Run by FaFaLa at 15:57:51.71 on Wed 03/10/2010
Internet Explorer: 8.0.6001.18702
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.1023.246 [GMT -8:00]

============== Running Processes ===============

C:\WINDOWS\System32\Novell\XTAgent.exe
C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
svchost.exe
C:\WINDOWS\System32\svchost.exe -k eapsvcs
svchost.exe
C:\WINDOWS\System32\svchost.exe -k dot3svc
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\system32\spoolsv.exe
svchost.exe
C:\Program Files\Intel\ASF Agent\ASFAgent.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Symantec AntiVirus\DefWatch.exe
C:\Program Files\Dell\OpenManage\Client\Iap.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\Microsoft SQL Server\MSSQL$MICROSOFTBCM\Binn\sqlservr.exe
C:\Program Files\MSN\Toolbar\3.0.1125.0\mstbsvc.exe
C:\Program Files\Novell\ZENworks\nalntsrv.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\WINDOWS\System32\svchost.exe -k imgsvc
C:\Program Files\Symantec AntiVirus\Rtvscan.exe
C:\Program Files\Novell\ZENworks\wm.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Maxtor\Sync\MaxSync.exe
C:\Program Files\Novell\ZENworks\WMRUNDLL.EXE
C:\WINDOWS\System32\DSentry.exe
C:\WINDOWS\system32\NWTRAY.EXE
C:\WINDOWS\system32\iprntctl.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\PROGRA~1\SYMANT~1\VPTray.exe
C:\WINDOWS\system32\iprntlgn.exe
C:\Program Files\Adobe\Acrobat 8.0\Acrobat\Acrotray.exe
C:\Program Files\Maxtor\OneTouch Status\maxmenumgr.exe
C:\Program Files\Canon\MyPrinter\BJMyPrt.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Novell\iFolder\trayapp.exe
C:\Program Files\Common Files\Intuit\QuickBooks\QBUpdate\qbupdate.exe
C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe
C:\WINDOWS\Explorer.exe
C:\Program Files\Novell\ZENworks\NalAgent.exe
C:\Program Files\Malwarebytes' Anti-Malware\mbam.exe
C:\Novell\Messenger\NMCL32.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Documents and Settings\FaFaLa\Local Settings\Temporary Internet Files\Content.IE5\3KWQ2NZI\dds[1].scr

============== Pseudo HJT Report ===============

uSearch Page = hxxp://search.live.com
uDefault_Page_URL = hxxp://www.dell.com
uSearch Bar = hxxp://search.live.com/sphome.aspx
uSearchMigratedDefaultURL = hxxp://search.yahoo.com/search?p={searchTerms}&ei=utf-8&fr=b1ie7
uInternet Settings,ProxyServer = http=127.0.0.1:5555
uSearchURL,(Default) = hxxp://search.live.com/results.aspx?q=%s
mSearchAssistant = hxxp://search.live.com/sphome.aspx
uURLSearchHooks: Swag Bucks Toolbar: {8bdea9d6-6f62-45eb-8ee9-8a81af0d2f94} - c:\program files\swag_bucks\tbSwa0.dll
mWinlogon: System=ziswin.exe
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: Swag Bucks Toolbar: {8bdea9d6-6f62-45eb-8ee9-8a81af0d2f94} - c:\program files\swag_bucks\tbSwa0.dll
BHO: Adobe PDF Conversion Toolbar Helper: {ae7cd045-e861-484f-8273-0445ee161910} - c:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll
BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
TB: {F8AD5AA5-D966-4667-9DAF-2561D68B2012} - No File
TB: Adobe PDF: {47833539-d0c5-4125-9fa8-0819e2eaac93} - c:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll
TB: Swag Bucks Toolbar: {8bdea9d6-6f62-45eb-8ee9-8a81af0d2f94} - c:\program files\swag_bucks\tbSwa0.dll
TB: {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - No File
TB: {EF99BD32-C1FB-11D2-892F-0090271D4F88} - No File
TB: {2787EA8E-8D87-48AF-88AD-B30246C917AB} - No File
TB: {D1A1FD57-93FC-45FE-BC2A-B3A5D47D6674} - No File
TB: {06E58E5E-F8CB-4049-991E-A41C03BD419E} - No File
EB: Adobe PDF: {182ec0be-5110-49c8-a062-beb1d02a220b} - c:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll
EB: {32683183-48a0-441b-a342-7c2a440a9478} - No File
uRun: [MsnMsgr] "c:\program files\windows live\messenger\MsnMsgr.Exe" /background
uRun: [Novell Messenger] "c:\novell\messenger\NMCL32.exe"
uRun: [ares] "c:\program files\ares\Ares.exe" -h
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
uRun: [LogitechSetup] d:\setup\Setup.exe /start /restart /l:enu
uRun: [gnpcpwep] c:\documents and settings\FaFaLa\local settings\application data\tytdhr\fdnusftav.exe
mRun: [NvCplDaemon] RUNDLL32.EXE c:\windows\system32\NvCpl.dll,NvStartup
mRun: [nwiz] nwiz.exe /install
mRun: [DVDSentry] c:\windows\system32\DSentry.exe
mRun: [NDPS] c:\windows\system32\dpmw32.exe
mRun: [NWTRAY] NWTRAY.EXE
mRun: []
mRun: [QuickTime Task] "c:\program files\quicktime\qttask.exe" -atboottime
mRun: [iPrint Tray] c:\windows\system32\iprntctl.exe TRAY_ICON
mRun: [ccApp] "c:\program files\common files\symantec shared\ccApp.exe"
mRun: [vptray] c:\progra~1\symant~1\VPTray.exe
mRun: [iPrint Event Monitor] c:\windows\system32\iprntlgn.exe
mRun: [Acrobat Assistant 8.0] "c:\program files\adobe\acrobat 8.0\acrobat\Acrotray.exe"
mRun: [SSBkgdUpdate] "c:\program files\common files\scansoft shared\ssbkgdupdate\SSBkgdupdate.exe" -Embedding -boot
mRun: [OpwareSE4] "c:\program files\scansoft\omnipagese4\OpwareSE4.exe"
mRun: [IJNetworkScanUtility] c:\program files\canon\canon ij network scan utility\CNMNSUT.EXE
mRun: [mxomssmenu] "c:\program files\maxtor\onetouch status\maxmenumgr.exe"
mRun: [ZENRC Tray Icon] c:\windows\system32\zentray.exe
mRun: [Malwarebytes Anti-Malware (reboot)] "c:\program files\malwarebytes' anti-malware\mbam.exe" /runcleanupscript
mRun: [Adobe ARM] "c:\program files\common files\adobe\arm\1.0\AdobeARM.exe"
mRun: [CanonMyPrinter] c:\program files\canon\myprinter\BJMyPrt.exe /logon
mRun: [CanonSolutionMenu] c:\program files\canon\solutionmenu\CNSLMAIN.exe /logon
mRun: [gnpcpwep] c:\documents and settings\FaFaLa\local settings\application data\tytdhr\fdnusftav.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\adober~1.lnk - c:\program files\adobe\reader 8.0\reader\reader_sl.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\applic~1.lnk - c:\program files\novell\zenworks\NalView.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\novell~1.lnk - c:\program files\novell\ifolder\trayapp.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\quickb~1.lnk - c:\program files\common files\intuit\quickbooks\qbupdate\qbupdate.exe
mPolicies-system: CompatibleRUPSecurity = 1 (0x1)
IE: Add to Windows &Live Favorites - http://favorites.live.com/quickadd.aspx
IE: Append to existing PDF - c:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll/AcroIEAppend.html
IE: Convert link target to Adobe PDF - c:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll/AcroIECapture.html
IE: Convert link target to existing PDF - c:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll/AcroIEAppend.html
IE: Convert selected links to Adobe PDF - c:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll/AcroIECaptureSelLinks.html
IE: Convert selected links to existing PDF - c:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll/AcroIEAppendSelLinks.html
IE: Convert selection to Adobe PDF - c:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll/AcroIECapture.html
IE: Convert selection to existing PDF - c:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll/AcroIEAppend.html
IE: Convert to Adobe PDF - c:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll/AcroIECapture.html
IE: E&xport to Microsoft Excel - c:\progra~1\micros~2\office11\EXCEL.EXE/3000
IE: {3C3171BC-1025-43d1-8D1D-61CF4B38A28F} - c:\novell\messen~1\NMCL32.exe
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~2\office11\REFIEBAR.DLL
IE: {C1994287-422F-47aa-8E5E-6323E210A125} - {4B5F7606-8666-4D5A-9780-DB92A9D8812B} - c:\program files\novell\zenworks\AxNalServer.dll
Trusted Zone: WS4
DPF: {0459CBCE-8429-4A91-ADB6-88B48FD28D84} - hxxp://ibinder.reallegal.com/sounddepo/ImageViewerRL.cab
DPF: {05CA9FB0-3E3E-4B36-BF41-0E3A5CAA8CD8} - hxxp://go.microsoft.com/fwlink/?linkid=58813
DPF: {215B8138-A3CF-44C5-803F-8226143CFC0A} - hxxp://housecall65.trendmicro.com/housecall/applet/html/native/x86/win32/activex/hcImpl.cab
DPF: {2202D225-22C1-4B8C-A4B8-6A7E7B7E1524} - hxxps://webmeetingdemo.on.intercall.com/confmgr/installs/ICWMInstall.cab
DPF: {445F47D7-E043-4BD6-82EB-7A1BD0EBA773} - hxxp://www.psapoll.com/CopyGuardIE.cab
DPF: {44990301-3C9D-426D-81DF-AAB636FA4345} - hxxps://www-secure.symantec.com/techsupp/asa/ss/sa/sa_cabs/tgctlsr.cab
DPF: {493ACF15-5CD9-4474-82A6-91670C3DD66E} - hxxp://www.linkedin.com/cab/LinkedInContactFinderControl.cab
DPF: {4D054067-DE3A-48F9-B19B-BCD229B9AE8D} - hxxp://www.samsungdp.com/printerhelp/ActiveX/DrPrinter.cab
DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} - hxxp://gfx2.hotmail.com/mail/w3/resources/MSNPUpld.cab
DPF: {50647AB5-18FD-4142-82B0-5852478DD0D5} - hxxp://webeffective.keynote.com/applications/pconnector/download/ConnectorLauncher.cab
DPF: {549F957E-2F89-11D6-8CFE-00C04F52B225} - hxxp://coupons.smartsource.com/download/cscmv5X.cab
DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} - hxxp://www.update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1196701641515
DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} - hxxp://www.update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1196535440421
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_17-windows-i586.cab
DPF: {8FFBE65D-2C9C-4669-84BD-5829DC0B603C} - hxxp://fpdownload.macromedia.com/get/flashplayer/current/ultrashim.cab
DPF: {90C1274C-9E43-403D-83CA-BA788F9C979A} - hxxp://ibinder.reallegal.com/sounddepo/WebSyncRL.cab
DPF: {A7EA8AD2-287F-11D3-B120-006008C39542} - hxxp://offers.e-centives.com/cif/download/bin/actxcab.cab
DPF: {B541D024-541E-4573-8F6D-0142D2B59633} - hxxp://ibinder.reallegal.com/sounddepo/FileUploadRL.cab
DPF: {B8BE5E93-A60C-4D26-A2DC-220313175592} - hxxp://cdn2.zone.msn.com/binFramework/v10/ZIntro.cab56649.cab
DPF: {BD8667B7-38D8-4C77-B580-18C3E146372C} - hxxp://ak.imgag.com/imgag/cp/install/Crusher.cab
DPF: {CAFEEFAC-0016-0000-0017-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_17-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_17-windows-i586.cab
DPF: {DF780F87-FF2B-4DF8-92D0-73DB16A1543A} - hxxp://zone.msn.com/bingame/popcaploader_v10.cab
DPF: {E06E2E99-0AA1-11D4-ABA6-0060082AA75C} - hxxps://livenote.webex.com/client/T26L/training/ieatgpc.cab
DPF: {FD0B6769-6490-4A91-AA0A-B5AE0DC75AC9} - hxxps://secure.logmein.com/activex/ractrl.cab?lmi=100
Filter: text/html - {51cb5c5d-057f-417d-bdf9-24f6cd7f8532} -
Handler: belarc - {6318E0AB-2E93-11D1-B8ED-00608CC9A71F} - c:\program files\belarc\advisor\system\BAVoilaX.dll
Handler: nim - {3D206AE2-3039-413B-B748-3ACC562EC22A} - c:\novell\messenger\nmcg32.dll
Notify: NavLogon - c:\windows\system32\NavLogon.dll
Notify: NetIdentity Notification - c:\windows\system32\novell\XtNotify.dll
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll
SEH: Application Explorer: {763370c4-268e-4308-a60c-d8da0342be32} - c:\program files\novell\zenworks\NalShell.dll
LSA: Authentication Packages = msv1_0 nwv1_0

============= SERVICES / DRIVERS ===============

R0 NifFltr;NifFltr;c:\windows\system32\drivers\niffltr.sys [2007-4-25 25300]
R1 nipplpt2;Novell iCapture Lpt Redirector 2;c:\windows\system32\drivers\nipplpt.sys [2004-4-2 34592]
R1 SAVRT;SAVRT;c:\program files\symantec antivirus\savrt.sys [2006-9-6 337592]
R1 SAVRTPEL;SAVRTPEL;c:\program files\symantec antivirus\Savrtpel.sys [2006-9-6 54968]
R2 ASFAgent;ASF Agent;c:\program files\intel\asf agent\ASFAgent.exe [2003-2-10 114688]
R2 AsfAlrt;AsfAlrt;c:\windows\system32\drivers\Asfalrt.sys [2002-12-18 36064]
R2 BlankScr;HBDevice;c:\windows\system32\drivers\blankscr.sys [2005-5-23 6899]
R2 ccEvtMgr;Symantec Event Manager;c:\program files\common files\symantec shared\ccEvtMgr.exe [2006-7-19 192160]
R2 ccSetMgr;Symantec Settings Manager;c:\program files\common files\symantec shared\ccSetMgr.exe [2006-7-19 169632]
R2 mstbsvc;MSN Toolbar Setup;c:\program files\msn\toolbar\3.0.1125.0\mstbsvc.exe [2009-2-9 104784]
R2 Symantec AntiVirus;Symantec AntiVirus;c:\program files\symantec antivirus\Rtvscan.exe [2006-9-27 1813232]
R2 XTAgent;Novell XTier Agent Services;c:\windows\system32\novell\xtagent.exe [2007-1-10 61440]
R3 Darpan;Darpan;c:\windows\system32\drivers\Darpan.sys [2005-5-23 2773]
R3 EraserUtilRebootDrv;EraserUtilRebootDrv;c:\program files\common files\symantec shared\eengine\EraserUtilRebootDrv.sys [2009-8-29 102448]
R3 MBAMSwissArmy;MBAMSwissArmy;c:\windows\system32\drivers\mbamswissarmy.sys [2009-11-21 38224]
R3 NAVENG;NAVENG;c:\progra~1\common~1\symant~1\virusd~1\20100308.003\naveng.sys [2010-3-8 84912]
R3 NAVEX15;NAVEX15;c:\progra~1\common~1\symant~1\virusd~1\20100308.003\navex15.sys [2010-3-8 1324720]
S2 Remote Management Agent;Novell ZENworks Remote Management Agent;c:\program files\novell\zenworks\remotemanagement\rmagent\ZenRem32.exe [2006-5-9 167936]
S3 SavRoam;SAVRoam;c:\program files\symantec antivirus\SavRoam.exe [2006-9-27 116464]

=============== Created Last 30 ================

2010-02-15 23:28:26 0 d--h--w- c:\docume~1\alluse~1\applic~1\CanonIJFax
2010-02-11 15:41:35 0 d--h--w- c:\docume~1\alluse~1\applic~1\CanonIJScan
2010-02-11 14:51:20 274432 ----a-w- c:\windows\system32\CNC860L.DLL
2010-02-11 14:51:20 192512 ----a-w- c:\windows\system32\CNC860O.DLL
2010-02-11 14:51:20 15872 ----a-w- c:\windows\system32\CNHMCA.DLL
2010-02-11 14:51:19 98304 ----a-w- c:\windows\system32\CNC860I.DLL
2010-02-11 14:51:19 14592 ----a-w- c:\windows\system32\CNC1735D.TBL
2010-02-11 14:51:19 1331200 ----a-w- c:\windows\system32\CNC860C.DLL
2010-02-11 03:46:46 178176 ----a-r- c:\windows\system32\CNMIU9N.DLL
2010-02-11 03:46:39 236032 ----a-w- c:\windows\system32\CNMLM9N.DLL

==================== Find3M ====================

2009-12-31 16:50:03 353792 ------w- c:\windows\system32\dllcache\srv.sys
2009-12-21 13:19:18 173056 ------w- c:\windows\system32\dllcache\ie4uinit.exe
2009-12-16 18:43:27 343040 ----a-w- c:\windows\system32\mspaint.exe
2009-12-16 18:43:27 343040 ------w- c:\windows\system32\dllcache\mspaint.exe
2009-12-14 07:08:23 33280 ----a-w- c:\windows\system32\csrsrv.dll
2009-12-14 07:08:23 33280 ------w- c:\windows\system32\dllcache\csrsrv.dll
2008-04-08 00:09:55 174579644 -c--a-w- c:\program files\pub250.exe
2009-11-07 23:44:53 245760 --sha-w- c:\windows\system32\config\systemprofile\ietldcache\index.dat

============= FINISH: 15:57:51.15 ===============

Please download ComboFix from BleepingComputer.com

Alternate link: GeeksToGo.com

Alternate link: Forospyware.com

Rename ComboFix.exe to commy.exe before you save it to your Desktop

• Disable your AntiVirus and AntiSpyware applications, usually via a right click on the System Tray icon. They may otherwise interfere with our tools A guide to do this can be found here
  
• Click Start>Run then copy paste the following command into the Run box & click OK "%userprofile%\desktop\commy.exe" /stepdel
  
• As part of it's process, ComboFix will check to see if the Microsoft Windows Recovery Console is installed. With malware infections being as they are today, it's strongly recommended to have this pre-installed on your machine before doing any malware removal. It will allow you to boot up into a special recovery/repair mode that will allow us to more easily help you should your computer have a problem after an attempted removal of malware.
  
• Follow the prompts to allow ComboFix to download and install the Microsoft Windows Recovery Console, and when prompted, agree to the End-User License Agreement to install the Microsoft Windows Recovery Console

Please note: If the Microsoft Windows Recovery Console is already installed, ComboFix will continue it's malware removal procedures.

Once the Microsoft Windows Recovery Console is installed using ComboFix, you should see the following message:

• Click on Yes, to continue scanning for malware.
  
• When finished, it shall produce a log for you. Please include the contents of C:\ComboFix.txt in your next reply.