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1 Help with Removal of System TOOLS 2011 on Sun Dec 26, 2010 5:04 pm

rnr15


New Member
I have tried several of the steps located on this topic. I can not find the "oHa...process" on task manager. I have also tried the Safe Mode option and "Application Data" route..but can not find the file in there either. I started the "Preparation" process. I have downloaded Erunt but it will not let me open the file. I do not know what to do at this point. Please help!

2 Re: Help with Removal of System TOOLS 2011 on Sun Dec 26, 2010 11:16 pm

DragonMaster Jay


Site Owner
Site Owner
Hello, and welcome to The Ultimate Geek TaskForce!

Please note the following information about the malware forum:
  • Only Trained Advisors, Moderators and Administrators are allowed to give advice on removing malware from your computer.
  • From this point on, please do not make any more changes to your computer; such as install/uninstall programs, use special fix tools, delete files, edit the registry, etc. - unless advised by the staff I noted above.
  • Please do not ask for help elsewhere (in this site or other sites). Doing so can result in system changes, which may not show up in the logs you post.
  • If you have already asked for help somewhere, please post the link to the topic you were helped.
  • We try our best to reply quickly, but for any reason we do not reply in two days, do this:

    Reply to this topic with the word BUMP.

  • Lastly, keep in mind that we are volunteers, so you do not have to pay for malware removal. Persist in this topic until its close, and your computer is declared clean.





Please download and run RKill.

Download mirror 1 - Download mirror 2 - Download mirror 3

  • Save it to your Desktop.
  • Double click the RKill desktop icon.
  • It will quickly run and launch a log. If it does not launch a log, try another download link until it does.
  • Please post its log in your next reply.
  • After it has run successfully, delete RKill.

Note: This tool only kills the active infection, the actual infection will not be gone. Once you reboot the infection will be active again! Please do not reboot until instructed further to do so.


..........................................................
DragonMaster Jay
Administrative Director SecuraGeek Association
Advanced Malware Analysts Group Owner


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