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1 computer wont boot after System Tools 2011 on Tue Dec 28, 2010 8:16 am

MashelBelle


New Member
I am at a lost as far as how to reboot my computer. It has the system tools 2011 virus and disabled my AVG. It locked up in safe mode and I went to reboot and now it wont start.
Thank you in advance for any help...current computer is a tiny netbook.

DragonMaster Jay


Site Owner
Site Owner
Hello, and welcome to The Ultimate Geek TaskForce!

Please note the following information about the malware forum:
  • Only Trained Advisors, Moderators and Administrators are allowed to give advice on removing malware from your computer.
  • From this point on, please do not make any more changes to your computer; such as install/uninstall programs, use special fix tools, delete files, edit the registry, etc. - unless advised by the staff I noted above.
  • Please do not ask for help elsewhere (in this site or other sites). Doing so can result in system changes, which may not show up in the logs you post.
  • If you have already asked for help somewhere, please post the link to the topic you were helped.
  • We try our best to reply quickly, but for any reason we do not reply in two days, do this:

    Reply to this topic with the word BUMP.

  • Lastly, keep in mind that we are volunteers, so you do not have to pay for malware removal. Persist in this topic until its close, and your computer is declared clean.





Please visit this webpage for a tutorial on downloading and running ComboFix:

http://www.bleepingcomputer.com/combofix/how-to-use-combofix

See the area: Using ComboFix, and when done, post the log back here.


..........................................................
DragonMaster Jay
Administrative Director SecuraGeek Association
Advanced Malware Analysts Group Owner


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MashelBelle


New Member
Thank you for the link to the program, I read the page completly. How can this be loaded on my computer when I can not get the computer to fully boot up. It starts to boot but sounds like it just freezes up. The screen stays black and there is no sound.

DragonMaster Jay


Site Owner
Site Owner
Oh ok.

Let's attempt to disinfect with this tool:

Avira AntiVir Rescue System is a Linux-based application that allows accessing computers that cannot be booted anymore.
  • Download The Avira AntiVir Rescue System from Antivir.de.
  • Just double-click on the rescue system package to burn it to a CD/DVD.
  • Then please use that CD/DVD with Avira Rescue System to boot your computer.
You'll get a boot option to either boot from hard drive or AntiVir Rescue System.

Press the number 2 on your keyboard to boot into AntiVir Rescue System.

Please wait until drivers are loaded and Main menu shows. Then please select the second option “Scan your system with AntiVir” and hit Enter.

Under Configuration, please select Scan all files, Try to repair infected files and Rename files if they cannot be removed?.

Then please start the scan.

The Avira AntiVir Rescue System wil now

  • repair a damaged system,
  • rescue data,
  • scan the system for virus infections.


..........................................................
DragonMaster Jay
Administrative Director SecuraGeek Association
Advanced Malware Analysts Group Owner


Kaspersky E-Store Kaspersky Anti-Virus 2012: Click Here

Contribute/donate to our site

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