OTL Extras logfile created on: 4/1/2011 4:01:31 PM - Run 1
OTL by OldTimer - Version 3.2.22.3 Folder = C:\Users\mark\Desktop
Ultimate Edition (Version = 6.1.7600) - Type = NTWorkstation
Internet Explorer (Version = 8.0.7600.16385)
Locale: 00000409 | Country: United States | Language: ENU | Date Format: M/d/yyyy
959.00 Mb Total Physical Memory | 249.00 Mb Available Physical Memory | 26.00% Memory free
2.00 Gb Paging File | 1.00 Gb Available in Paging File | 57.00% Paging File free
Paging file location(s): ?:\pagefile.sys [binary data]
%SystemDrive% = C: | %SystemRoot% = C:\Windows | %ProgramFiles% = C:\Program Files
Drive C: | 232.79 Gb Total Space | 202.40 Gb Free Space | 86.95% Space Free | Partition Type: NTFS
Computer Name: MARK-PC | User Name: mark | Logged in as Administrator.
Boot Mode: Normal | Scan Mode: Current user
Company Name Whitelist: Off | Skip Microsoft Files: Off | No Company Name Whitelist: On | File Age = 30 Days
========== Extra Registry (SafeList) ========== ========== File Associations ========== [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\
]
.cpl [@ = cplfile] -- C:\Windows\System32\control.exe (Microsoft Corporation)
.hlp [@ = hlpfile] -- C:\Windows\winhlp32.exe (Microsoft Corporation)
========== Shell Spawning ==========
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\\shell\[command]\command]
batfile [open] -- "%1" %*
cmdfile [open] -- "%1" %*
comfile [open] -- "%1" %*
cplfile [cplopen] -- %SystemRoot%\System32\control.exe "%1",%* (Microsoft Corporation)
exefile [open] -- "%1" %*
helpfile [open] -- Reg Error: Key error.
hlpfile [open] -- %SystemRoot%\winhlp32.exe %1 (Microsoft Corporation)
inffile [install] -- %SystemRoot%\System32\InfDefaultInstall.exe "%1" (Microsoft Corporation)
piffile [open] -- "%1" %*
regfile [merge] -- Reg Error: Key error.
scrfile [config] -- "%1"
scrfile [install] -- rundll32.exe desk.cpl,InstallScreenSaver %l
scrfile [open] -- "%1" /S
txtfile [edit] -- Reg Error: Key error.
Unknown [openas] -- %SystemRoot%\system32\rundll32.exe %SystemRoot%\system32\shell32.dll,OpenAs_RunDLL %1
Directory [cmd] -- cmd.exe /s /k pushd "%V" (Microsoft Corporation)
Directory [find] -- %SystemRoot%\Explorer.exe (Microsoft Corporation)
Folder [open] -- %SystemRoot%\Explorer.exe (Microsoft Corporation)
Folder [explore] -- Reg Error: Value error.
Drive [find] -- %SystemRoot%\Explorer.exe (Microsoft Corporation)
========== Security Center Settings ==========
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center]
"cval" = 0
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring]
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Svc]
"VistaSp1" = Reg Error: Unknown registry data type -- File not found
"AntiVirusOverride" = 0
"AntiSpywareOverride" = 0
"FirewallOverride" = 0
========== Firewall Settings ==========
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\DomainProfile]
"DisableNotifications" = 0
"EnableFirewall" = 1
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile]
"DisableNotifications" = 0
"EnableFirewall" = 1
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\PublicProfile]
"DisableNotifications" = 0
"EnableFirewall" = 1
========== Authorized Applications List ==========
========== HKEY_LOCAL_MACHINE Uninstall List ==========
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall]
"{1199FAD5-9546-44f3-81CF-FFDB8040B7BF}_Canon_MX330_series" = Canon MX330 series MP Drivers
"{18455581-E099-4BA8-BC6B-F34B2F06600C}" = Google Toolbar for Internet Explorer
"{1B343C8C-F170-4829-8481-E163317C5830}" = iTunes
"{2318C2B1-4965-11d4-9B18-009027A5CD4F}" = Google Toolbar for Internet Explorer
"{26A24AE4-039D-4CA4-87B4-2F83216023FF}" = Java(TM) 6 Update 23
"{2A981294-F14C-4F0F-9627-D793270922F8}" = Bonjour
"{2DC94AFD-A6E2-4AB4-9132-4A3F8E07B386}" = Apple Application Support
"{4A03706F-666A-4037-7777-5F2748764D10}" = Java Auto Updater
"{57752979-A1C9-4C02-856B-FBB27AC4E02C}" = QuickTime
"{5A3F6A80-7913-475E-8B96-477A952CFA43}" = SupportSoft Assisted Service
"{6811CAA0-BF12-11D4-9EA1-0050BAE317E1}" = PowerDVD
"{716E0306-8318-4364-8B8F-0CC4E9376BAC}" = MSXML 4.0 SP2 Parser and SDK
"{7E545666-F422-45FD-B3DF-C0B99A1A579F}" = QuickBooks Pro 2007
"{89F4137D-6C26-4A84-BDB8-2E5A4BB71E00}" = Microsoft Silverlight
"{90120000-0015-0409-0000-0000000FF1CE}" = Microsoft Office Access MUI (English) 2007
"{90120000-0015-0409-0000-0000000FF1CE}_ENTERPRISE_{2FC4457D-409E-466F-861F-FB0CB796B53E}" = Microsoft Office 2007 Service Pack 2 (SP2)
"{90120000-0016-0409-0000-0000000FF1CE}" = Microsoft Office Excel MUI (English) 2007
"{90120000-0016-0409-0000-0000000FF1CE}_ENTERPRISE_{2FC4457D-409E-466F-861F-FB0CB796B53E}" = Microsoft Office 2007 Service Pack 2 (SP2)
"{90120000-0018-0409-0000-0000000FF1CE}" = Microsoft Office PowerPoint MUI (English) 2007
"{90120000-0018-0409-0000-0000000FF1CE}_ENTERPRISE_{2FC4457D-409E-466F-861F-FB0CB796B53E}" = Microsoft Office 2007 Service Pack 2 (SP2)
"{90120000-0019-0409-0000-0000000FF1CE}" = Microsoft Office Publisher MUI (English) 2007
"{90120000-0019-0409-0000-0000000FF1CE}_ENTERPRISE_{2FC4457D-409E-466F-861F-FB0CB796B53E}" = Microsoft Office 2007 Service Pack 2 (SP2)
"{90120000-001A-0409-0000-0000000FF1CE}" = Microsoft Office Outlook MUI (English) 2007
"{90120000-001A-0409-0000-0000000FF1CE}_ENTERPRISE_{2FC4457D-409E-466F-861F-FB0CB796B53E}" = Microsoft Office 2007 Service Pack 2 (SP2)
"{90120000-001B-0409-0000-0000000FF1CE}" = Microsoft Office Word MUI (English) 2007
"{90120000-001B-0409-0000-0000000FF1CE}_ENTERPRISE_{2FC4457D-409E-466F-861F-FB0CB796B53E}" = Microsoft Office 2007 Service Pack 2 (SP2)
"{90120000-001F-0409-0000-0000000FF1CE}" = Microsoft Office Proof (English) 2007
"{90120000-001F-0409-0000-0000000FF1CE}_ENTERPRISE_{ABDDE972-355B-4AF1-89A8-DA50B7B5C045}" = Microsoft Office Proofing Tools 2007 Service Pack 2 (SP2)
"{90120000-001F-040C-0000-0000000FF1CE}" = Microsoft Office Proof (French) 2007
"{90120000-001F-040C-0000-0000000FF1CE}_ENTERPRISE_{F580DDD5-8D37-4998-968E-EBB76BB86787}" = Microsoft Office Proofing Tools 2007 Service Pack 2 (SP2)
"{90120000-001F-0C0A-0000-0000000FF1CE}" = Microsoft Office Proof (Spanish) 2007
"{90120000-001F-0C0A-0000-0000000FF1CE}_ENTERPRISE_{187308AB-5FA7-4F14-9AB9-D290383A10D9}" = Microsoft Office Proofing Tools 2007 Service Pack 2 (SP2)
"{90120000-002C-0409-0000-0000000FF1CE}" = Microsoft Office Proofing (English) 2007
"{90120000-0030-0000-0000-0000000FF1CE}" = Microsoft Office Enterprise 2007
"{90120000-0030-0000-0000-0000000FF1CE}_ENTERPRISE_{0B36C6D6-F5D8-4EAF-BF94-4376A230AD5B}" = Microsoft Office 2007 Service Pack 2 (SP2)
"{90120000-0030-0000-0000-0000000FF1CE}_ENTERPRISE_{3D019598-7B59-447A-80AE-815B703B84FF}" = Security Update for Microsoft Office system 2007 (972581)
"{90120000-0044-0409-0000-0000000FF1CE}" = Microsoft Office InfoPath MUI (English) 2007
"{90120000-0044-0409-0000-0000000FF1CE}_ENTERPRISE_{2FC4457D-409E-466F-861F-FB0CB796B53E}" = Microsoft Office 2007 Service Pack 2 (SP2)
"{90120000-006E-0409-0000-0000000FF1CE}" = Microsoft Office Shared MUI (English) 2007
"{90120000-006E-0409-0000-0000000FF1CE}_ENTERPRISE_{DE5A002D-8122-4278-A7EE-3121E7EA254E}" = Microsoft Office 2007 Service Pack 2 (SP2)
"{90120000-00A1-0409-0000-0000000FF1CE}" = Microsoft Office OneNote MUI (English) 2007
"{90120000-00A1-0409-0000-0000000FF1CE}_ENTERPRISE_{2FC4457D-409E-466F-861F-FB0CB796B53E}" = Microsoft Office 2007 Service Pack 2 (SP2)
"{90120000-00BA-0409-0000-0000000FF1CE}" = Microsoft Office Groove MUI (English) 2007
"{90120000-00BA-0409-0000-0000000FF1CE}_ENTERPRISE_{2FC4457D-409E-466F-861F-FB0CB796B53E}" = Microsoft Office 2007 Service Pack 2 (SP2)
"{90120000-0114-0409-0000-0000000FF1CE}" = Microsoft Office Groove Setup Metadata MUI (English) 2007
"{90120000-0114-0409-0000-0000000FF1CE}_ENTERPRISE_{2FC4457D-409E-466F-861F-FB0CB796B53E}" = Microsoft Office 2007 Service Pack 2 (SP2)
"{90120000-0115-0409-0000-0000000FF1CE}" = Microsoft Office Shared Setup Metadata MUI (English) 2007
"{90120000-0115-0409-0000-0000000FF1CE}_ENTERPRISE_{DE5A002D-8122-4278-A7EE-3121E7EA254E}" = Microsoft Office 2007 Service Pack 2 (SP2)
"{90120000-0117-0409-0000-0000000FF1CE}" = Microsoft Office Access Setup Metadata MUI (English) 2007
"{90120000-0117-0409-0000-0000000FF1CE}_ENTERPRISE_{2FC4457D-409E-466F-861F-FB0CB796B53E}" = Microsoft Office 2007 Service Pack 2 (SP2)
"{91208A47-5D08-4C79-986F-1931940F51BB}" = QuickBooks Product Listing Service
"{A2BCA9F1-566C-4805-97D1-7FDC93386723}" = Adobe AIR
"{A92DAB39-4E2C-4304-9AB6-BC44E68B55E2}" = Google Update Helper
"{AC76BA86-7AD7-1033-7B44-A93000000001}" = Adobe Reader 9.3
"{C41300B9-185D-475E-BFEC-39EF732F19B1}" = Apple Software Update
"{CACAEB5F-174D-4C7C-AC56-A33289A807CA}" = Apple Mobile Device Support
"{CB2F7EDD-9D1F-43C1-90FC-4F52EAE172A1}" = Microsoft .NET Framework 1.1
"{E7C97E98-4C2D-BEAF-5D2F-CC45A2F95D90}" = Acrobat.com
"Adobe AIR" = Adobe AIR
"Adobe Flash Player ActiveX" = Adobe Flash Player 10 ActiveX
"com.adobe.mauby.4875E02D9FB21EE389F73B8D1702B320485DF8CE.1" = Acrobat.com
"ENTERPRISE" = Microsoft Office Enterprise 2007
"GameSpy Arcade" = GameSpy Arcade
"Halo Trial" = Microsoft Halo Trial
"HijackThis" = HijackThis 2.0.2
"Malwarebytes' Anti-Malware_is1" = Malwarebytes' Anti-Malware
"McAfee Security Scan" = McAfee Security Scan Plus
"Microsoft .NET Framework 1.1 (1033)" = Microsoft .NET Framework 1.1
"Search Toolbar" = Search Toolbar
"TaxACT 2009" = TaxACT 2009
"W2 Mate (2009)_is1" = W2 Mate (2009) 6.0.60
"WinGimp-2.0_is1" = GIMP 2.6.10
"WinRAR archiver" = WinRAR archiver
========== HKEY_CURRENT_USER Uninstall List ==========
[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall]
========== Last 10 Event Log Errors ==========
[ Application Events ]
Error - 3/13/2011 3:30:00 PM | Computer Name = mark-PC | Source = Application Hang | ID = 1002
Description = The program iexplore.exe version 8.0.7600.16722 stopped interacting
with Windows and was closed. To see if more information about the problem is available,
check the problem history in the Action Center control panel. Process ID: f0c Start
Time: 01cbe1b3bb22ec7b Termination Time: 0 Application Path: C:\Program Files\Internet
Explorer\iexplore.exe Report Id: f5250c03-4da7-11e0-8e23-001731b11f4c
Error - 3/13/2011 3:51:13 PM | Computer Name = mark-PC | Source = Application Error | ID = 1000
Description = Faulting application name: wmpnetwk.exe, version: 12.0.7600.16385,
time stamp: 0x4a5bccb3 Faulting module name: KERNELBASE.dll, version: 6.1.7600.16385,
time stamp: 0x4a5bdaae Exception code: 0x0000046b Fault offset: 0x00009617 Faulting
process id: 0xba8 Faulting application start time: 0x01cbe1b2f7fe2f50 Faulting application
path: C:\Program Files\Windows Media Player\wmpnetwk.exe Faulting module path: C:\Windows\system32\KERNELBASE.dll
Report
Id: 3f7a48a3-4dab-11e0-8e23-001731b11f4c
Error - 3/14/2011 6:32:46 PM | Computer Name = mark-PC | Source = SideBySide | ID = 16842815
Description = Activation context generation failed for "c:\Program Files\Common
Files\Adobe AIR\Versions\1.0\Adobe AIR.dll".Error in manifest or policy file "c:\Program
Files\Common Files\Adobe AIR\Versions\1.0\Adobe AIR.dll" on line 3. The value "MAJOR_VERSION.MINOR_VERSION.BUILD_NUMBER_MAJOR.BUILD_NUMBER_MINOR"
of attribute "version" in element "assemblyIdentity" is invalid.
Error - 3/20/2011 10:33:49 AM | Computer Name = mark-PC | Source = Application Error | ID = 1000
Description = Faulting application name: iexplore.exe, version: 8.0.7600.16722,
time stamp: 0x4d0c2f29 Faulting module name: unknown, version: 0.0.0.0, time stamp:
0x00000000 Exception code: 0xc0000005 Fault offset: 0x00000000 Faulting process id:
0xbb8 Faulting application start time: 0x01cbe70ba1191486 Faulting application path:
C:\Program Files\Internet Explorer\iexplore.exe Faulting module path: unknown Report
Id: 116a1570-52ff-11e0-b9e3-001731b11f4c
Error - 3/20/2011 10:34:01 AM | Computer Name = mark-PC | Source = Application Error | ID = 1000
Description = Faulting application name: iexplore.exe, version: 8.0.7600.16722,
time stamp: 0x4d0c2f29 Faulting module name: ntdll.dll, version: 6.1.7600.16695,
time stamp: 0x4cc7ab44 Exception code: 0xc0000028 Fault offset: 0x0008e224 Faulting
process id: 0xbb8 Faulting application start time: 0x01cbe70ba1191486 Faulting application
path: C:\Program Files\Internet Explorer\iexplore.exe Faulting module path: C:\Windows\SYSTEM32\ntdll.dll
Report
Id: 187224de-52ff-11e0-b9e3-001731b11f4c
Error - 3/20/2011 10:19:07 PM | Computer Name = mark-PC | Source = SideBySide | ID = 16842815
Description = Activation context generation failed for "c:\Program Files\Common
Files\Adobe AIR\Versions\1.0\Adobe AIR.dll".Error in manifest or policy file "c:\Program
Files\Common Files\Adobe AIR\Versions\1.0\Adobe AIR.dll" on line 3. The value "MAJOR_VERSION.MINOR_VERSION.BUILD_NUMBER_MAJOR.BUILD_NUMBER_MINOR"
of attribute "version" in element "assemblyIdentity" is invalid.
Error - 3/21/2011 7:07:46 PM | Computer Name = mark-PC | Source = Application Error | ID = 1000
Description = Faulting application name: iexplore.exe, version: 8.0.7600.16722,
time stamp: 0x4d0c2f29 Faulting module name: swg.dll, version: 5.6.5805.1910, time
stamp: 0x4cabdb21 Exception code: 0xc0000005 Fault offset: 0x0000a58e Faulting process
id: 0x3c8 Faulting application start time: 0x01cbe81cc457eb49 Faulting application
path: C:\Program Files\Internet Explorer\iexplore.exe Faulting module path: C:\Program
Files\Google\GoogleToolbarNotifier\5.6.5805.1910\swg.dll Report Id: 080c39c6-5410-11e0-b881-001731b11f4c
Error - 3/21/2011 7:08:03 PM | Computer Name = mark-PC | Source = Application Error | ID = 1000
Description = Faulting application name: iexplore.exe, version: 8.0.7600.16722,
time stamp: 0x4d0c2f29 Faulting module name: swg.dll_unloaded, version: 0.0.0.0,
time stamp: 0x4cabdb21 Exception code: 0xc0000005 Fault offset: 0x1000a58e Faulting
process id: 0xdf8 Faulting application start time: 0x01cbe81ccc5d4c91 Faulting application
path: C:\Program Files\Internet Explorer\iexplore.exe Faulting module path: swg.dll
Report
Id: 122ce0f3-5410-11e0-b881-001731b11f4c
Error - 3/29/2011 6:25:03 PM | Computer Name = mark-PC | Source = SideBySide | ID = 16842815
Description = Activation context generation failed for "c:\Program Files\Common
Files\Adobe AIR\Versions\1.0\Adobe AIR.dll".Error in manifest or policy file "c:\Program
Files\Common Files\Adobe AIR\Versions\1.0\Adobe AIR.dll" on line 3. The value "MAJOR_VERSION.MINOR_VERSION.BUILD_NUMBER_MAJOR.BUILD_NUMBER_MINOR"
of attribute "version" in element "assemblyIdentity" is invalid.
Error - 3/31/2011 6:04:04 PM | Computer Name = mark-PC | Source = Application Error | ID = 1000
Description = Faulting application name: svchost.exe, version: 6.1.7600.16385, time
stamp: 0x4a5bc100 Faulting module name: ntdll.dll, version: 6.1.7600.16695, time
stamp: 0x4cc7ab44 Exception code: 0xc0000005 Fault offset: 0x0006aef7 Faulting process
id: 0x368 Faulting application start time: 0x01cbefe8f2d40b28 Faulting application
path: C:\Windows\system32\svchost.exe Faulting module path: C:\Windows\SYSTEM32\ntdll.dll
Report
Id: ca254307-5be2-11e0-baf5-001731b11f4c
[ Media Center Events ]
Error - 2/27/2010 9:35:40 PM | Computer Name = mark-PC | Source = MCUpdate | ID = 0
Description = 5:35:40 PM - Error connecting to the internet. 5:35:40 PM - Unable
to contact server..
Error - 2/28/2010 3:52:19 AM | Computer Name = mark-PC | Source = MCUpdate | ID = 0
Description = 11:52:19 PM - Error connecting to the internet. 11:52:19 PM - Unable
to contact server..
Error - 3/3/2010 5:41:19 AM | Computer Name = mark-PC | Source = MCUpdate | ID = 0
Description = 1:41:13 AM - Failed to retrieve SportsSchedule.enc (Error: HTTP status
404: The requested URL does not exist on the server. )
Error - 3/4/2010 12:48:11 PM | Computer Name = mark-PC | Source = MCUpdate | ID = 0
Description = 8:48:05 AM - Error connecting to the internet. 8:48:05 AM - Unable
to contact server..
Error - 3/20/2010 5:19:20 PM | Computer Name = mark-PC | Source = MCUpdate | ID = 0
Description = 2:19:20 PM - Error connecting to the internet. 2:19:20 PM - Unable
to contact server..
Error - 3/20/2010 5:19:54 PM | Computer Name = mark-PC | Source = MCUpdate | ID = 0
Description = 2:19:49 PM - Error connecting to the internet. 2:19:49 PM - Unable
to contact server..
Error - 3/20/2010 9:22:41 PM | Computer Name = mark-PC | Source = MCUpdate | ID = 0
Description = 6:22:41 PM - Error connecting to the internet. 6:22:41 PM - Unable
to contact server..
Error - 3/20/2010 9:22:51 PM | Computer Name = mark-PC | Source = MCUpdate | ID = 0
Description = 6:22:46 PM - Error connecting to the internet. 6:22:46 PM - Unable
to contact server..
[ OSession Events ]
Error - 9/1/2010 9:23:31 PM | Computer Name = mark-PC | Source = Microsoft Office 12 Sessions | ID = 7001
Description = ID: 6, Application Name: Microsoft Office Outlook, Application Version:
12.0.6423.1000, Microsoft Office Version: 12.0.6425.1000. This session lasted 4
seconds with 0 seconds of active time. This session ended with a crash.
[ System Events ]
Error - 3/31/2011 8:43:35 PM | Computer Name = mark-PC | Source = Service Control Manager | ID = 7026
Description = The following boot-start or system-start driver(s) failed to load:
Null
Error - 3/31/2011 9:49:56 PM | Computer Name = mark-PC | Source = EventLog | ID = 6008
Description = The previous system shutdown at 9:48:06 PM on ?3/?31/?2011 was unexpected.
Error - 3/31/2011 9:50:03 PM | Computer Name = MARK-PC | Source = BugCheck | ID = 1001
Description =
Error - 3/31/2011 9:50:27 PM | Computer Name = mark-PC | Source = Service Control Manager | ID = 7026
Description = The following boot-start or system-start driver(s) failed to load:
Null
Error - 4/1/2011 12:32:31 AM | Computer Name = mark-PC | Source = Service Control Manager | ID = 7026
Description = The following boot-start or system-start driver(s) failed to load:
Null
Error - 4/1/2011 12:37:19 AM | Computer Name = MARK-PC | Source = BugCheck | ID = 1001
Description =
Error - 4/1/2011 12:37:43 AM | Computer Name = mark-PC | Source = Service Control Manager | ID = 7026
Description = The following boot-start or system-start driver(s) failed to load:
Null
Error - 4/1/2011 7:09:38 AM | Computer Name = mark-PC | Source = Service Control Manager | ID = 7026
Description = The following boot-start or system-start driver(s) failed to load:
Null
Error - 4/1/2011 7:27:06 AM | Computer Name = mark-PC | Source = Service Control Manager | ID = 7043
Description = The Windows Update service did not shut down properly after receiving
a preshutdown control.
Error - 4/1/2011 3:39:03 PM | Computer Name = mark-PC | Source = Service Control Manager | ID = 7026
Description = The following boot-start or system-start driver(s) failed to load:
Null
< End of report >