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SecuraGeek Forums » Malware/Threat Removal » Uninstalling WhiteSmoke

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1 Uninstalling WhiteSmoke on Wed Aug 03, 2011 12:19 pm

arstein


New Member
How do I do this? I was sent here by HP Chat for help.

2 Re: Uninstalling WhiteSmoke on Wed Aug 03, 2011 12:22 pm

arstein


New Member
Anyone Here? I'm new here and feeling uncertain.

3 Re: Uninstalling WhiteSmoke on Thu Aug 04, 2011 2:03 am

Sneakyone


Secondary Administrator
Secondary Administrator
Hi,

Please download Malwarebytes Anti-Malware from Here.


Double Click mbam-setup.exe to install the application.

  • Make sure a checkmark is placed next to Update Malwarebytes Anti-Malware and Launch Malwarebytes Anti-Malware, then click Finish.
  • If an update is found, it will download and install the latest version.
  • Once the program has loaded, select "Perform Quick Scan", then click Scan.
  • The scan may take some time to finish,so please be patient.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Make sure that everything is checked, and click Remove Selected.
  • When disinfection is completed, a log will open in Notepad and you may be prompted to Restart.(See Extra Note)
  • The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM.
  • Copy&Paste the entire report in your next reply.

Extra Note:
If MBAM encounters a file that is difficult to remove,you will be presented with 1 of 2 prompts,click OK to either and let MBAM proceed with the disinfection process. If asked to restart the computer, please do so immediately.


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4 Re: Uninstalling WhiteSmoke on Thu Sep 08, 2011 12:43 am

abcc


New Member
hiii..
i did what yu say.as i did quick scan after installing malwarebytes..the result after is "The scan completed successfully.No malicious item were detected." And still couldnt uninstall the whitesmoke..please anyone help me..thnx..!!

5 Re: Uninstalling WhiteSmoke on Thu Sep 08, 2011 10:31 am

DragonMaster Jay


Site Owner
Site Owner
^^ Did you try the Revo Uninstaller method?


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DragonMaster Jay
Administrative Director SecuraGeek Association
Advanced Malware Analysts Group Owner


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