Hello, I have this Green AV fake spyware detector that I am trying to get rid of. A kind soul told me to post a log of my system scan. And just so everyone knows, I am a total newbie, so don't really know what to do.

I ran a scan and the log gave me this:

Malwarebytes' Anti-Malware 1.40
Database version: 2712
Windows 6.0.6001 Service Pack 1

8/29/2009 2:30:47 AM
mbam-log-2009-08-29 (02-30-47).txt

Scan type: Full Scan (C:\|D:\|K:\|)
Objects scanned: 265404
Time elapsed: 47 minute(s), 37 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 9
Registry Values Infected: 0
Registry Data Items Infected: 2
Folders Infected: 0
Files Infected: 1

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
HKEY_CLASSES_ROOT\qwprotect.qwprotectbho (Rogue.AntiVirus1) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\TypeLib\{512e801e-2f02-4ade-acaa-58f08a22b2f8} (Rogue.AntiVirus1) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\Interface\{051c9a06-fb08-486f-b09b-8b33b261637d} (Rogue.AntiVirus1) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\CLSID\{70fead04-a7fd-4b89-b814-8a8251c90ef7} (Rogue.AntiVirus1) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{70fead04-a7fd-4b89-b814-8a8251c90ef7} (Rogue.AntiVirus1) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{70fead04-a7fd-4b89-b814-8a8251c90ef7} (Rogue.AntiVirus1) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\qwprotect.qwprotectbho.1 (Rogue.AntiVirus1) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\AppID\{29256442-2c14-48ca-b756-3ee0f8bdc774} (Rogue.AntiVirus1) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\AppID\QWProtect.dll (Rogue.AntiVirus1) -> Quarantined and deleted successfully.

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\AntiVirusDisableNotify (Disabled.SecurityCenter) -> Bad: (1) Good: (0) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\Explorer\NoActiveDesktopChanges (Hijack.DisplayProperties) -> Bad: (1) Good: (0) -> Quarantined and deleted successfully.

Folders Infected:
(No malicious items detected)

Files Infected:
C:\ProgramData\gra\WStech.dll (Rogue.AntiVirus1) -> Quarantined and deleted successfully.

At the conclusion, I clicked fix, and it gave me this log:

Malwarebytes' Anti-Malware 1.40
Database version: 2712
Windows 6.0.6001 Service Pack 1

8/29/2009 2:30:47 AM
mbam-log-2009-08-29 (02-30-47).txt

Scan type: Full Scan (C:\|D:\|K:\|)
Objects scanned: 265404
Time elapsed: 47 minute(s), 37 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 9
Registry Values Infected: 0
Registry Data Items Infected: 2
Folders Infected: 0
Files Infected: 1

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
HKEY_CLASSES_ROOT\qwprotect.qwprotectbho (Rogue.AntiVirus1) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\TypeLib\{512e801e-2f02-4ade-acaa-58f08a22b2f8} (Rogue.AntiVirus1) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\Interface\{051c9a06-fb08-486f-b09b-8b33b261637d} (Rogue.AntiVirus1) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\CLSID\{70fead04-a7fd-4b89-b814-8a8251c90ef7} (Rogue.AntiVirus1) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{70fead04-a7fd-4b89-b814-8a8251c90ef7} (Rogue.AntiVirus1) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{70fead04-a7fd-4b89-b814-8a8251c90ef7} (Rogue.AntiVirus1) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\qwprotect.qwprotectbho.1 (Rogue.AntiVirus1) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\AppID\{29256442-2c14-48ca-b756-3ee0f8bdc774} (Rogue.AntiVirus1) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\AppID\QWProtect.dll (Rogue.AntiVirus1) -> Quarantined and deleted successfully.

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\AntiVirusDisableNotify (Disabled.SecurityCenter) -> Bad: (1) Good: (0) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\Explorer\NoActiveDesktopChanges (Hijack.DisplayProperties) -> Bad: (1) Good: (0) -> Quarantined and deleted successfully.

Folders Infected:
(No malicious items detected)

Files Infected:
C:\ProgramData\gra\WStech.dll (Rogue.AntiVirus1) -> Quarantined and deleted successfully.

What do I do now? Thanks in advance for the assistance.

Hello and welcome to Help My Operating System. Thanks for registering.

Please download JaySystemInfoTool (JSIT) by DragonMaster Jay from HMOS Labs and save it to your Desktop.

• Unzip and extract JaySystemInfoTool.zip.
  
• Double-click on jsit.bat to run the tool. Follow any prompts during the run. You may see a license agreement for Sysinternals Autoruns. Please accept the agreement to continue.
  
• A log will open in Notepad. If you do not wish to view its contents, close Notepad.
  
• Find jsit.txt and upload it to RapidShare.
  
• Please post the blue download link given, in your next reply. If you have any problems doing this, please ask your helper in your next post.

rapidshare.com rapidshare.comjsit.txt.html

Again, thank you everyone for the help.

Hello again. Please re-open Malwarebytes and click the Update tab, then click Check for Updates. Then click the Scanner tab, and perform a full scan. Please post the results of that in your next reply.

Got the new update and ran a full scan. The scan found 6 Rogue.GreenAv.

From the Log...

Malwarebytes' Anti-Malware 1.40
Database version: 2714
Windows 6.0.6001 Service Pack 1

8/29/2009 8:57:47 PM
mbam-log-2009-08-29 (20-57-38).txt

Scan type: Full Scan (C:\|D:\|E:\|G:\|H:\|I:\|J:\|K:\|)
Objects scanned: 266122
Time elapsed: 48 minute(s), 28 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 3
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 3

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\29837465982736455 (Rogue.GreenAV) -> No action taken.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\09803874569874596 (Rogue.GreenAV) -> No action taken.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\67569387646557683 (Rogue.GreenAV) -> No action taken.

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
C:\ProgramData\gra\mradll.exe (Rogue.GreenAV) -> No action taken.
C:\ProgramData\gra\gra.exe (Rogue.GreenAV) -> No action taken.
C:\ProgramData\gra\wsn.bat (Rogue.GreenAV) -> No action taken.

Next step? And again, thanks for all the help Ryan. Total lifesaver.

Hello again. It appears that you did not take action on those items. Did you take action, after you posted the log?

HijackThis

• Please download: HijackThis Installer to your Desktop. On the download page, click "Download HijackThis Installer".
  
• Double Click the HijackThis icon, located on your Desktop.
  
• By Default, it will install to: C:\Program Files\Trend Micro\HijackThis
  It will also create a shortcut on your Desktop.
  
• Accept the license agreement.
  
• Click Do a system scan and save a logfile
  
• When the logfile pops up, please post that in your next reply.
  
• Close HijackThis
  

Wanted to make sure that was the next step so I just clicked remove right now. Here is the log that was generated.

Malwarebytes' Anti-Malware 1.40
Database version: 2714
Windows 6.0.6001 Service Pack 1

8/30/2009 12:49:02 PM
mbam-log-2009-08-30 (12-49-02).txt

Scan type: Full Scan (C:\|D:\|E:\|G:\|H:\|I:\|J:\|K:\|)
Objects scanned: 266122
Time elapsed: 48 minute(s), 28 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 3
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 3

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\29837465982736455 (Rogue.GreenAV) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\09803874569874596 (Rogue.GreenAV) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\67569387646557683 (Rogue.GreenAV) -> Quarantined and deleted successfully.

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
C:\ProgramData\gra\mradll.exe (Rogue.GreenAV) -> Quarantined and deleted successfully.
C:\ProgramData\gra\gra.exe (Rogue.GreenAV) -> Delete on reboot.
C:\ProgramData\gra\wsn.bat (Rogue.GreenAV) -> Quarantined and deleted successfully.

Just restarted my computer and ran a scan, producing these results...

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 1:08:43 PM, on 8/30/2009
Platform: Windows Vista SP1 (WinNT 6.00.1905)
MSIE: Internet Explorer v8.00 (8.00.6001.18813)
Boot mode: Normal

Running processes:
C:\Program Files (x86)\Common Files\Symantec Shared\ccSvcHst.exe
C:\Program Files (x86)\Common Files\LightScribe\LSSrvc.exe
C:\Program Files (x86)\Spyware Doctor\pctsAuxs.exe
C:\Program Files (x86)\Spyware Doctor\pctsSvc.exe
C:\Program Files (x86)\Symantec\LiveUpdate\AluSchedulerSvc.exe
C:\Program Files (x86)\Hewlett-Packard\HP Advisor\HPAdvisor.exe
C:\Program Files (x86)\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Program Files (x86)\PictureMover\Bin\PictureMover.exe
C:\hp\support\hpsysdrv.exe
C:\Program Files (x86)\Hewlett-Packard\TouchSmart\Media\TSMAgent.exe
C:\Program Files (x86)\Hewlett-Packard\TouchSmart\Media\Kernel\CLML\CLMLSvc.exe
C:\Program Files (x86)\Java\jre6\bin\jusched.exe
C:\Program Files (x86)\Adobe\Reader 9.0\Reader\reader_sl.exe
C:\Program Files (x86)\Common Files\Symantec Shared\ccSvcHst.exe
C:\Program Files (x86)\Hewlett-Packard\Media\DVD\DVDAgent.exe
C:\Program Files (x86)\Common Files\Real\Update_OB\realsched.exe
C:\Program Files (x86)\HP\HP Software Update\hpwuschd2.exe
C:\Program Files (x86)\Spyware Doctor\pctsTray.exe
C:\Program Files (x86)\Trend Micro\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=en_us&c=91&bd=bestbuy&pf=cndt
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=en_us&c=91&bd=bestbuy&pf=cndt
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=en_us&c=91&bd=bestbuy&pf=cndt
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = C:\Windows\SysWOW64\blank.htm
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
O1 - Hosts: 208.43.47.212 a1.review.zdnet.com
O1 - Hosts: 208.43.47.212 reviews.riverstreams.co.uk
O1 - Hosts: 208.43.47.212 d1.reviews.cnet.com
O1 - Hosts: 208.43.47.212 review.2009softwarereviews.com
O1 - Hosts: 208.43.47.212 reviews.download.com
O1 - Hosts: 208.43.47.212 reviews.pcadvisor.co.uk
O1 - Hosts: 208.43.47.212 reviews.pcmag.com
O1 - Hosts: 208.43.47.212 reviews.pcpro.co.uk
O1 - Hosts: 208.43.47.212 reviews.techradar.com
O1 - Hosts: 208.43.47.212 toptenreviews.com
O1 - Hosts: 208.43.47.212 www.reevoo.com
O1 - Hosts: ::1 localhost
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: RealPlayer Download and Record Plugin for Internet Explorer - {3049C3E9-B461-4BC5-8870-4C09146192CA} - C:\Program Files\Real\RealPlayer\rpbrowserrecordplugin.dll
O2 - BHO: NCO 2.0 IE BHO - {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - C:\Program Files (x86)\Common Files\Symantec Shared\coShared\Browser\2.6\coIEPlg.dll
O2 - BHO: Symantec Intrusion Prevention - {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - C:\PROGRA~2\COMMON~1\SYMANT~1\IDS\IPSBHO.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files (x86)\Google\GoogleToolbarNotifier\5.1.1309.15642\swg.dll
O2 - BHO: Google Dictionary Compression sdch - {C84D72FE-E17D-4195-BB24-76C02E2E7C4E} - C:\Program Files (x86)\Google\Google Toolbar\Component\fastsearch_A8904FB862BD9564.dll
O2 - BHO: Microsoft Live Search Toolbar Helper - {d2ce3e00-f94a-4740-988e-03dc2f38c34f} - c:\Program Files (x86)\MSN\Toolbar\3.0.0541.0\msneshellx.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre6\bin\jp2ssv.dll
O3 - Toolbar: Microsoft Live Search Toolbar - {1E61ED7C-7CB8-49d6-B9E9-AB4C880C8414} - c:\Program Files (x86)\MSN\Toolbar\3.0.0541.0\msneshellx.dll
O3 - Toolbar: Show Norton Toolbar - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files (x86)\Common Files\Symantec Shared\coShared\Browser\2.6\CoIEPlg.dll
O3 - Toolbar: Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar.dll
O4 - HKLM\..\Run: [hpsysdrv] c:\hp\support\hpsysdrv.exe
O4 - HKLM\..\Run: [KBD] C:\Program Files (x86)\Hewlett-Packard\KBD\KbdStub.EXE
O4 - HKLM\..\Run: [HP Health Check Scheduler] c:\Program Files (x86)\Hewlett-Packard\HP Health Check\HPHC_Scheduler.exe
O4 - HKLM\..\Run: [UpdateP2GoShortCut] "c:\Program Files (x86)\CyberLink\Power2Go\MUITransfer\MUIStartMenu.exe" "c:\Program Files (x86)\CyberLink\Power2Go" UpdateWithCreateOnce "SOFTWARE\CyberLink\Power2Go\6.0"
O4 - HKLM\..\Run: [UpdatePDIRShortCut] "c:\Program Files (x86)\CyberLink\PowerDirector\MUITransfer\MUIStartMenu.exe" "c:\Program Files (x86)\CyberLink\PowerDirector" UpdateWithCreateOnce "SOFTWARE\CyberLink\PowerDirector\7.0"
O4 - HKLM\..\Run: [UpdatePSTShortCut] "c:\Program Files (x86)\CyberLink\CyberLink DVD Suite Deluxe\MUITransfer\MUIStartMenu.exe" "c:\Program Files (x86)\CyberLink\CyberLink DVD Suite Deluxe" UpdateWithCreateOnce "Software\CyberLink\PowerStarter"
O4 - HKLM\..\Run: [TSMAgent] "c:\Program Files (x86)\Hewlett-Packard\TouchSmart\Media\TSMAgent.exe"
O4 - HKLM\..\Run: [CLMLServer for HP TouchSmart] "c:\Program Files (x86)\Hewlett-Packard\TouchSmart\Media\Kernel\CLML\CLMLSvc.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files (x86)\Java\jre6\bin\jusched.exe"
O4 - HKLM\..\Run: [ccApp] "C:\Program Files (x86)\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [osCheck] "C:\Program Files (x86)\Norton 360 Premier Edition\osCheck.exe"
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files (x86)\Adobe\Reader 9.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [DVDAgent] "C:\Program Files (x86)\Hewlett-Packard\Media\DVD\DVDAgent.exe"
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files (x86)\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files (x86)\HP\HP Software Update\HPWuSchd2.exe
O4 - HKLM\..\Run: [ISTray] "C:\Program Files (x86)\Spyware Doctor\pctsTray.exe"
O4 - HKCU\..\Run: [Sidebar] C:\Program Files\Windows Sidebar\sidebar.exe /autoRun
O4 - HKCU\..\Run: [HPAdvisor] C:\Program Files (x86)\Hewlett-Packard\HP Advisor\HPAdvisor.exe autorun=AUTORUN
O4 - HKCU\..\Run: [swg] C:\Program Files (x86)\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
O4 - HKCU\..\Run: [WMPNSCFG] C:\Program Files (x86)\Windows Media Player\WMPNSCFG.exe
O4 - HKUS\S-1-5-19\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-19\..\Run: [WindowsWelcomeCenter] rundll32.exe oobefldr.dll,ShowWelcomeCenter (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'NETWORK SERVICE')
O4 - Global Startup: PictureMover.lnk = C:\Program Files (x86)\PictureMover\Bin\PictureMover.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~2\MICROS~3\Office12\EXCEL.EXE/3000
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~2\MICROS~3\Office12\REFIEBAR.DLL
O13 - Gopher Prefix:
O16 - DPF: {02BF25D5-8C17-4B23-BC80-D3488ABDDC6B} (QuickTime Plugin Control) - http://appldnld.apple.com.edgesuite.net/content.info.apple.com/QuickTime/qtactivex/qtplugin.cab
O16 - DPF: {49232000-16E4-426C-A231-62846947304B} (SysData Class) - https://wimpro2.cce.hp.com/ChatEntry/downloads/sysinfo.cab
O18 - Filter: x-sdch - {B1759355-3EEC-4C1E-B0F1-B719FE26E377} - C:\Program Files (x86)\Google\Google Toolbar\Component\fastsearch_A8904FB862BD9564.dll
O23 - Service: @%SystemRoot%\system32\Alg.exe,-112 (ALG) - Unknown owner - C:\Windows\System32\alg.exe (file missing)
O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files (x86)\Symantec\LiveUpdate\AluSchedulerSvc.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files (x86)\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files (x86)\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Symantec Lic NetConnect service (CLTNetCnService) - Symantec Corporation - C:\Program Files (x86)\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: COM Host (comHost) - Symantec Corporation - C:\Program Files (x86)\Common Files\Symantec Shared\VAScanner\comHost.exe
O23 - Service: @dfsrres.dll,-101 (DFSR) - Unknown owner - C:\Windows\system32\DFSR.exe (file missing)
O23 - Service: GameConsoleService - WildTangent, Inc. - C:\Program Files (x86)\HP Games\My HP Game Console\GameConsoleService.exe
O23 - Service: Google Software Updater (gusvc) - Google - C:\Program Files (x86)\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: HP Health Check Service - Hewlett-Packard - c:\Program Files (x86)\Hewlett-Packard\HP Health Check\hphc_service.exe
O23 - Service: @keyiso.dll,-100 (KeyIso) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Program Files (x86)\Common Files\LightScribe\LSSrvc.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\Program Files (x86)\Symantec\LiveUpdate\LuComServer_3_4.EXE
O23 - Service: LiveUpdate Notice - Symantec Corporation - C:\Program Files (x86)\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: @comres.dll,-2797 (MSDTC) - Unknown owner - C:\Windows\System32\msdtc.exe (file missing)
O23 - Service: @%SystemRoot%\System32\netlogon.dll,-102 (Netlogon) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: Norton Internet Security - Unknown owner - C:\Program Files (x86)\Norton Internet Security\Engine\16.0.0.125\ccSvcHst.exe (file missing)
O23 - Service: NVIDIA Display Driver Service (nvsvc) - Unknown owner - C:\Windows\system32\nvvsvc.exe (file missing)
O23 - Service: @%systemroot%\system32\psbase.dll,-300 (ProtectedStorage) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: @%systemroot%\system32\Locator.exe,-2 (RpcLocator) - Unknown owner - C:\Windows\system32\locator.exe (file missing)
O23 - Service: @%SystemRoot%\system32\samsrv.dll,-1 (SamSs) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: PC Tools Auxiliary Service (sdAuxService) - PC Tools - C:\Program Files (x86)\Spyware Doctor\pctsAuxs.exe
O23 - Service: PC Tools Security Service (sdCoreService) - PC Tools - C:\Program Files (x86)\Spyware Doctor\pctsSvc.exe
O23 - Service: @%SystemRoot%\system32\SLsvc.exe,-101 (slsvc) - Unknown owner - C:\Windows\system32\SLsvc.exe (file missing)
O23 - Service: @%SystemRoot%\system32\snmptrap.exe,-3 (SNMPTRAP) - Unknown owner - C:\Windows\System32\snmptrap.exe (file missing)
O23 - Service: @%systemroot%\system32\spoolsv.exe,-1 (Spooler) - Unknown owner - C:\Windows\System32\spoolsv.exe (file missing)
O23 - Service: Symantec Core LC - Unknown owner - C:\PROGRA~2\COMMON~1\SYMANT~1\CCPD-LC\symlcsvc.exe
O23 - Service: @%SystemRoot%\system32\ui0detect.exe,-101 (UI0Detect) - Unknown owner - C:\Windows\system32\UI0Detect.exe (file missing)
O23 - Service: @%SystemRoot%\system32\vds.exe,-100 (vds) - Unknown owner - C:\Windows\System32\vds.exe (file missing)
O23 - Service: @%systemroot%\system32\vssvc.exe,-102 (VSS) - Unknown owner - C:\Windows\system32\vssvc.exe (file missing)
O23 - Service: @%Systemroot%\system32\wbem\wmiapsrv.exe,-110 (wmiApSrv) - Unknown owner - C:\Windows\system32\wbem\WmiApSrv.exe (file missing)
O23 - Service: @%ProgramFiles%\Windows Media Player\wmpnetwk.exe,-101 (WMPNetworkSvc) - Unknown owner - C:\Program Files (x86)\Windows Media Player\wmpnetwk.exe (file missing)

--
End of file - 12571 bytes

Please re-open HijackThis and scan. Check the boxes next to all the entries listed below.

R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = C:\Windows\SysWOW64\blank.htm
O1 - Hosts: 208.43.47.212 a1.review.zdnet.com
O1 - Hosts: 208.43.47.212 reviews.riverstreams.co.uk
O1 - Hosts: 208.43.47.212 d1.reviews.cnet.com
O1 - Hosts: 208.43.47.212 review.2009softwarereviews.com
O1 - Hosts: 208.43.47.212 reviews.download.com
O1 - Hosts: 208.43.47.212 reviews.pcadvisor.co.uk
O1 - Hosts: 208.43.47.212 reviews.pcmag.com
O1 - Hosts: 208.43.47.212 reviews.pcpro.co.uk
O1 - Hosts: 208.43.47.212 reviews.techradar.com
O1 - Hosts: 208.43.47.212 toptenreviews.com
O1 - Hosts: 208.43.47.212 www.reevoo.com

Now close all windows other than HijackThis, then click Fix Checked. Close HijackThis.

Please reboot your computer.

To get an Uninstall List from HijackThis:

• Open HijackThis, click Config, click Misc Tools
  
• Click "Open Uninstall Manager"
  
• Click "Save List" (generates uninstall_list.txt)
  
• Click Save, copy and paste the results in your next post.

Post a new HijackThis log here in your next reply

Hello again, Ryan.

Checked the items you listed in the above message and got the following message for the Host ones.

"An unexpected error has occurred at procedure:
modMain_FixOther1Item(sItem=O1 - Hosts: 208.43.47.212reviews.pcmag.com) (Similar message for the others)
Error #58 - File already exists

Windows version: Windows NT 6.00.1905
MSIE version: 8.0.6001.18813
Hijack This version: 2.0.2

Thoughts?

Go ahead and do the Uninstall List, as noted above. As this is what I have left to check. Thanks.

ActiveCheck component for HP Active Support Library
Adobe Flash Player 10 ActiveX
Adobe Flash Player 10 Plugin
Adobe Reader 9.1.2
AppCore
Aspell English Dictionary-0.50-2
Backup
ccCommon
Compatibility Pack for the 2007 Office system
CyberLink DVD Suite Deluxe
CyberLink DVD Suite Deluxe
Enhanced Multimedia Keyboard Solution
GearDrvs
Google Toolbar for Internet Explorer
Google Toolbar for Internet Explorer
HijackThis 2.0.2
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB953595)
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB958484)
HP Active Support Library
HP Customer Experience Enhancements
HP Demo
HP MediaSmart DVD
HP MediaSmart DVD
HP MediaSmart Music/Photo/Video
HP MediaSmart Music/Photo/Video
HP Picasso Media Center Add-In
HP Recovery Manager RSS
HP Total Care Advisor
HP Total Care Setup
HP Update
HPAsset component for HP Active Support Library
Java(TM) 6 Update 15
Java(TM) 6 Update 7
Juno Preloader
LabelPrint
LabelPrint
LightScribe System Software
LightScribe Template Labeler
LiveUpdate (Symantec Corporation)
LiveUpdate (Symantec Corporation)
Malwarebytes' Anti-Malware
Microsoft Live Search Toolbar
Microsoft Office Access MUI (English) 2007
Microsoft Office Access Setup Metadata MUI (English) 2007
Microsoft Office Excel MUI (English) 2007
Microsoft Office Outlook MUI (English) 2007
Microsoft Office PowerPoint MUI (English) 2007
Microsoft Office PowerPoint Viewer 2007 (English)
Microsoft Office Professional 2007
Microsoft Office Professional 2007
Microsoft Office Proof (English) 2007
Microsoft Office Proof (French) 2007
Microsoft Office Proof (Spanish) 2007
Microsoft Office Proofing (English) 2007
Microsoft Office Publisher MUI (English) 2007
Microsoft Office Shared MUI (English) 2007
Microsoft Office Shared Setup Metadata MUI (English) 2007
Microsoft Office Word MUI (English) 2007
Microsoft Silverlight
Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053
Microsoft Visual C++ 2005 Redistributable
Microsoft Visual C++ 2008 ATL Update kb973924 - x86 9.0.30729.4148
Microsoft Visual C++ 2008 Redistributable - x86 9.0.21022
Microsoft Works
Mozilla Firefox (3.0.13)
MSXML 4.0 SP2 (KB954430)
muvee Reveal
My HP Games
NetZero Preloader
Norton 360
Norton 360
Norton 360 HTMLHelp
Norton 360 Premier Edition (Symantec Corporation)
Norton Confidential Core
Notepad++
PictureMover
Power2Go
Power2Go
PowerDirector
PowerDirector
Python 2.5.2
RealPlayer
Realtek High Definition Audio Driver
sp41099
SPORE Creature Creator Trial Edition
Spyware Doctor 6.1
Symantec Technical Support Controls
Update for 2007 Microsoft Office System (KB967642)
Update for Microsoft .NET Framework 3.5 SP1 (KB963707)
Update for Microsoft Office 2007 Help for Common Features (KB963673)
Update for Microsoft Office Access 2007 Help (KB963663)
Update for Microsoft Office Excel 2007 Help (KB963678)
Update for Microsoft Office Outlook 2007 Help (KB963677)
Update for Microsoft Office Powerpoint 2007 Help (KB963669)
Update for Microsoft Office Publisher 2007 Help (KB963667)
Update for Microsoft Office Script Editor Help (KB963671)
Update for Microsoft Office Word 2007 Help (KB963665)
Update for Outlook 2007 Junk Email Filter (kb972691)

Hello again.

Please update Malwarebytes, and do a Full Scan. Afterwards, please post the results and let me know how your computer is running.

Did an update, ran a scan and it churned out no infections. Seems to be running pretty well.

When I first ran into this problem, I also installed a limited version of Spware Doctor, which I don't really like, and it is telling me that I have "3 threats and 44 infections" on my computer.

Malwarebytes' Anti-Malware 1.40
Database version: 2747
Windows 6.0.6001 Service Pack 1

9/5/2009 9:43:40 PM
mbam-log-2009-09-05 (21-43-40).txt

Scan type: Full Scan (C:\|D:\|E:\|G:\|H:\|I:\|J:\|K:\|)
Objects scanned: 268366
Time elapsed: 57 minute(s), 59 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)

Congrats. Your system is clean. Do you have any more questions?

Would you like to know how to prevent malware from infecting your computer in the future?